Supervisor Credit Contact Center Development PT Bussan Auto Finance (BAF)

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Supervisor Credit Contact Center Development PT Bussan Auto Finance (BAF)

COMPANY INFORMATION

Today BAF has more than 190 branches and no less than 142 POS (point of service) in Indonesia, and employs more than 10,000 people. The total number of consumers who have been and are being funded by the BAF has reached more than 4 million people. During 2009, BAF finance more than 714,000 units of new motor vehicles. Total assets of more than 10 trillion dollars.

Products & Services
PT Bussan Auto Finance (BAF) is a finance company that is currently concentrating on a Yamaha motorcycle financing.

Join WHY WITH US?

Mission

Providing the best service financial solutions to improve the lives of people.

Vision

Being a leading and reliable financing company for customers, business partners and communities.

JOB DESCRIPTION

· Call center development scheme
· Maintain daily contact center operations
· Create project documents such as BRD, RFC, and CR, improve business processes associated with IT for operational needs
· Analyze and develop requirements for new systems and enhancements to existing systems with IT Division, participate in user acceptance testing and testing of new system functions
· Capacity planning
· Analyze and create standards for BAF process operational CARD

Requirements:
· Minimum education S1 of Engineering
· A maximum of 29 years old
· Has the development of contact center-related experience

address:
Menara Mulia, Karet Semanggi, Jakarta Raya, Indonesia. Tel. (021) 29396000
http://www.baf.id site

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